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Cutlery is often the last touch to your table setting and it is apparently the primary thing that your clients notice in the hospitality cutlery. If done well, it adds to the atmosphere, stylistic layout and in general client experience. If neglected, the cutlery can stand out like a jumbled catch on a coat. Cutlery […]

At the end of the day, hotel owners must take note of the question – How do I want my guests to remember their stay? Regardless of whether you’re gunning for the title of the most benevolent hotel or advocating your foundation’s fabulous area, you will all agree on something: you need to provide them […]

Being inside a certain hotel and restaurant for the first time is like treading unknown waters. Since you are unfamiliar with the facilities, you are most likely to approach a hotel or restaurant staff to direct you wherever you need to be. However, there are instances when there is no one around to answer your […]

With so many cotton and linen sheets on the market, choosing the very best hotel bedding and bed linen can prove more difficult than you first thought. Many people decide to go straight for the sheets labelled ‘100 percent Egyptian cotton’ without fully understanding what it actually is or whether the claim is genuine. Others […]

With more people travelling than ever before, travel accessories and samples make a popular hand out to consider for the canny hotelier to make his brand popular and a house hold name literally. Travel accessories make budget friendly promotional items for businesses of all sizes and types. You don’t even have to be in travel […]

Hospitality professionals pride themselves on high attention to detail. Proactively ensuring proper sanitation throughout the property to prevent the spread of concerning germs and viruses is no exception. Thorough planning and execution across all departments will not only maximise efficiency, but will ensure a united, connected culture during times of crisis. That is why it […]

Housekeeping makes your hotel experience an enjoyable one. Nothing attracts customers more than a spick and span hotel environment. Housekeeping is an important department of the hotel industry especially responsible for cleanliness, aesthetic upkeep of the rooms, maintenance, public area, back area and surroundings. After cleanliness and quality of the rooms and services, a hotel […]

Each hotel has a peak part of the season they look forward to. During this time, the bigger part of their yearly revenue is made. Most hotels these days strive to increase the number of direct bookings during the peak period. This is their most direct approach to increasing their overall revenue. Keeping up with […]

Hotels are classed as mainly transient when at least 75 percent of their guests are not permanent residents. The guest in a typical transient hotel can expect a room with private bath, telephone, radio, and television, in addition to such customer services as laundry, valet, and cleaning and pressing. A larger establishment usually has a […]

Imagine yourself cozying in a nice hotel room with a hot cup of chocolate in hand while watching television or reading a book. Sounds relaxing, right. However, hot drinking chocolates offers more than comfort and relaxation. They too have certain benefits that hotel guests will surely enjoy. Below are some of the reasons why hotels […]